Would you like to cancel an item or an entire order? We will be happy to help you. Please proceed as follows to request a cancellation:
- Contact our customer service team as soon as possible.
- State your order number and the details of the items to be canceled.
Please note that a cancellation is only possible before the items have been prepared for dispatch. Once your items have been prepared for dispatch, we can no longer cancel the order. In such a case, you can return the items to us upon receipt.
Our customer service is at your disposal to make the process as smooth and quick as possible.
